Privacy Policy

1. Information We Collect

We may collect personal information including your name, email address, phone number, travel details, and payment information whenever you enquire, book a holiday package, subscribe to our newsletter, or contact our support team.

We may also automatically collect non-personal information such as your IP address, browser type, operating system, pages visited, and browsing behaviour using cookies and similar technologies.

2. How We Use Your Information

• Process and manage your holiday bookings.
• Confirm reservations and process payments.
• Provide customer support before, during and after your trip.
• Improve our website and travel services.
• Send booking confirmations, offers, newsletters and travel updates.
• Comply with applicable legal obligations.

3. Sharing Your Information

We never sell your personal information. However, your information may be shared with trusted third-party service providers including hotels, transport operators, payment gateways, travel partners, and marketing service providers only to complete your booking or improve our services.

Information may also be disclosed where required by law or during business transfers such as mergers or acquisitions.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve user experience, analyse website traffic, remember preferences, and deliver relevant content. You can disable cookies anytime through your browser settings.

5. Your Rights

• Access your personal information.
• Request correction of inaccurate information.
• Request deletion of your information where applicable.
• Opt out of promotional emails and marketing communication.
• Request restriction of data processing.

For any privacy-related requests, please contact Travel Manali Holidays (A Unit of Success India Holidays).

6. Data Security

We use appropriate technical and organisational security measures to protect your personal information from unauthorised access, misuse, disclosure or alteration. While we strive to keep your data secure, no online transmission or storage system can be guaranteed to be completely secure.

7. Third-Party Websites

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of these external websites. We recommend reviewing their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

Travel Manali Holidays (A Unit of Success India Holidays) reserves the right to modify or update this Privacy Policy at any time. Any changes will be published on this page along with the revised effective date. Continued use of our website signifies your acceptance of the updated Privacy Policy.